Knowbe4 Cyber Security Training

User error is a significant contributor to IT security incidents. Although it may seem trivial, a single click on a malicious email can compromise an entire system. This underscores the critical importance of educating and informing staff about how to identify and thwart scam emails and recognise suspicious activities on websites. By equipping employees with the knowledge to spot potential threats, organisations can significantly reduce the risk of security breaches and protect their IT infrastructure.

As cyber security threats continue to escalate, it is crucial to train staff in identifying and mitigating potential risks. Fortunately, there are effective solutions designed to address this need. Comprehensive IT security training educates employees about the various cyber threats they may encounter. At Friendlyware, we utilise KnowBe4, a robust training platform that equips staff with the latest information on IT security. KnowBe4 also actively assesses team awareness by sending simulated phishing emails, allowing us to monitor interactions and identify individuals who may be vulnerable to scams. This proactive approach ensures that your workforce remains vigilant and prepared to combat cyber threats.

In summary, KnowBe4 offers a comprehensive IT security awareness training program for employees. Through a centralised platform, organisations can create customised, short IT security courses, including KnowBe4 phishing simulations and weak password assessments.

While there are numerous tools available for employee IT security training, KnowBe4 stands out by providing tailored programs that can be adapted to specific businesses, teams, and even individual employees. One of its most impactful features is the ability to conduct real-time phishing email simulations across the organisation, allowing for targeted training based on actual user behaviour and vulnerability.

Each simulation is tailored. This customisation is crucial for assessing your team's susceptibility to various phishing tactics, such as a fake email regarding a missed courier delivery or a fraudulent bank transfer request from the managing director. With access to hundreds of regularly updated phishing email templates, simulations can be deployed swiftly with just a few clicks.

After each simulation, detailed data is collected on which employees clicked on the simulated phishing emails. This not only highlights your organisation's vulnerabilities but also pinpoints areas where additional training is needed.

Over time, KnowBe4 provides measurable improvements in your organisation's security posture. For instance, if your team currently has a "phish-prone" rate of 25%, targeted phishing campaigns and customised IT security training modules can significantly reduce this percentage in a short period. As staff become familiar with the characteristics of suspicious emails, they will be better equipped to recognise and handle genuine threats that may land in their inboxes.

As a trusted KnowBe4 partner, we can quickly set up your business on the platform, enabling you to assess employee awareness and evaluate your company’s cyber security strength. With extensive experience assisting numerous clients in this domain, we can provide expert guidance on crafting tailored phishing simulations and effectively interpreting the results.

We offer complimentary, no-obligation consultations to audit your existing IT security system and identify any potential vulnerabilities. Our expertise in the KnowBe4 solution allows us to clearly explain how the platform can seamlessly integrate with your current cyber security strategy.